Answer : Some customers in the USA reported issues with their ROTOR which was caused by the variations in their main supply voltage. This can be due to having a large item such as a fridge on the same circuit.
Note: This article only applies to ROTOR HDA's supplied before July 2021
What model of ROTOR do I have - ROTOR / ROTOR+?
Solution
If this happens we recommend that an Automatic Voltage Regulator is fitted inline. This can be achieved by using a UPS system which often includes the voltage regulator.
If you require more information please contact technicalsupport@singerinstruments.com for assistance.
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