Ian

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  • Is the PhenoBooth / PhenoBooth Software available for purchase?

    1. PhenoBooth(+)
    2. FAQ - General

    Answer : The PhenoBooth with dedicated software - PhenoBooth Software - is available to buy now. More information can be found here. Please contact our Sales Team for more information.

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  • Do you have any information about Remote Access

    1. General
    2. Remote Access

    Answer: As part of the support package our customers are offered 'Remote Support'. As well as phone, email, Zoom etc.. we offer 'Remote Access' for our products which are fitted with computers. We ...

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  • Do you have specifications for the x20 objectives?

    1. MSM
    2. FAQ - General

    Answer : The table below contains more information about the x20 objectives used on the MSMs and SporePlay's.    MSM Tube length  160mm Achromat LWD Objective 20x Numerical Aperture (N.A)  ...

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  • How to contact the Singer Instruments Support Team

    1. General
    2. FAQ

    Answer : To contact the Technical Support Team at Singer Instruments please submit a ticket via this website or you can email technicalsupport@singerinstruments.com For phone support please call : ...

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  • IMPORTANT PLEASE READ!!!

    1. General
    2. Announcements

    Singer Instruments can NOT be held responsible for work undertaken without approval by a Singer Instruments Technician. Any work which HAS been undertaken without approval from a Singer Instruments...

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  • Why is the needle holder colliding with the plate before the needle touches the agar?

    1. MSM
    2. Common Tasks / Problems

    Answer : One of the common problems that users have when using the Micro-Manipulator is that the needle holder collides with the plate before the needle touches the agar. This can normally be resol...

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  • Recognise your MSM 400

    1. MSM 400
    2. FAQ - General

    Picture : This is a photo of an MSM 400. The touch screen (MCI) has been upgraded to a Windows 10 operating system on the more recent MSM 400's.   If you require more information please contact te...

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  • IMPORTANT PLEASE READ....

    1. ROTOR(+)
    2. Software Download

    Singer Instruments will NOT be held responsible for issues caused by software installed on any Singer-supplied computers that was not provided by Singer Instruments . Software not provided by Sing...

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  • Is there an assembly guide for the Stinger?

    1. Stinger / Shuttle
    2. FAQ - General

    Answer : The Assembly Guide for the Stinger is attached to this article. If you would like more details about using the Stinger please refer to the article here : Stinger - User Guide If you requ...

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  • Tetrad Dissection on an MSM400 (video)

    1. MSM 400
    2. Videos

    Demonstration Video:  This educational video explains how to dissect a yeast tetrad - Saccharomyces cerevisiae (Budding Yeast) - on the Automated MSM 400 Dissection Scope. Tetrad spores are separat...

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