Ashley
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Latest activity by Ashley-
Ashley created an article,
How do I use Splashtop SOS for Remote Access for Singer Products
Note : From April 2026 TeamViewer will no longer be used for Remote Access to customer products. Please contact technicalsupport@singerinstruments.com for more information IntroductionSplashtop SOS...
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Ashley created an article,
Do you have example MALDI-TOF files?
Newer PIXL units with removable Target bays are compatible with Bruker MALDI-TOF plates using an adapter, supporting Random Colony Picking and Re-array modes.AnswerNewer PIXL units (with a removabl...
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Ashley created an article,
What is the volume transferred when pinning from liquid to agar? - ROTOR+
When transferring from liquid to agar on the ROTOR+, approximately 15nl per pin is transferred using a Corning™ Costar™ 96-Well plate. For larger volumes, the Pairs Function in the ROTOR software a...
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Ashley created an article,
Can I use Antivirus software on your products?
Most antivirus products work with Singer instruments but may require exceptions. Add the Singer program directories and specific executables for PIXL, Phenobooth(+), and ROTOR(+) to antivirus excep...