Ian

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  • I have a problem with my Singer sewing machine

    1. General
    2. FAQ

    Singer Instrument Co. Ltd has never manufactured sewing machines or anything related to them. We build Laboratory Automation Equipment. More information can be found on our company website here : ...

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  • How to change the screen resolution in the ROTOR HDA Software (Video)

    1. ROTOR(+)
    2. FAQ - Software

    IntroductionThe screen resolution for the ROTOR HDA can be changed depending on the laptop or touchscreen computer being used.Note: This article only applies to ROTOR HDA's supplied before July 202...

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  • Where can I purchase RePads and PlusPlates?

    1. ROTOR(+)
    2. FAQ - General

    Answer: You can purchase RePads and PlusPlates from our online shop on our main website  Online Shop - RePads Online Shop - PlusPlates If you require more information please contact technicalsuppor...

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  • MSM Manual User Guide

    1. General
    2. User Manuals

    User Manual : The handbook attached to this article has been taken from an original document which was written using old word processor software. Unfortunately during the conversion to a readable f...

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  • What are the V2 Pins for on the ROTOR?

    1. ROTOR(+)
    2. Common Tasks/ Problems
    3. Hardware Issues

    Answer: In 2016 due to changes in the size of the V2 PlusPlates to meet new Standards Singer Instruments modified the size of the location pins on the turntable and station black to compensate.  We...

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  • How to download Log Files on the ROTOR(+) (Video).

    1. ROTOR(+)
    2. Videos
    3. Software Demonstrations

    Answer: If the ROTOR(+) experiences some random faults which are not easy to diagnose the Technical Support Team may ask for the log files. The video below demonstrates access to the Log File tab a...

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  • Can we re-use the Stinger Pins?

    1. Stinger / Shuttle
    2. FAQ - General

    Please note: The Stinger has been discontinued. We will continue to provide support to the best of our ability.Answer: YesStinger pins are designed to be re-used multiple times. They can be autocla...

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  • MSM 200 User Manual

    1. General
    2. User Manuals

    User Manual : The handbook attached to this article has been scanned from an original document. If you need to reset the limits of the dish described in section 5 please use the drawing document di...

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  • What material are the consumables made from?

    1. ROTOR(+)
    2. FAQ - General

    Answer : The RePads and PlusPlates are made from polystyrene or polycarbonate depending on the pad type. Please see the table below. Purchase all of these from our Shop on our main website.Both typ...

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  • Where can I purchase 96 multi well plates for the ROTOR(+)?

    1. ROTOR(+)
    2. FAQ - General

    Answer Singer Instruments do not supply multi-well plates for the ROTOR. Our customers have their preferred suppliers for multi-well plates that fit the ROTOR. Below are links to some suppliers' c...

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