Ian

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  • How secure is Secomea remote access?

    1. General
    2. Remote Access

    Answer :  Secomea is the recommended method for secure remote access to Singer products such as the PIXL and the ROTOR. Below are copies of pages from the Secomea Website which can also be found by...

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  • Is there a secure way of connecting an older computer for remote access?

    1. General
    2. Remote Access

    Answer -  Older MCI's (Machine Control Interface's) on MSM's and ROTOR's used the XP Operating System. This included touch-screen and laptop computers. Although the touchscreen operating system is...

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  • Why is Secomea used for remote access?

    1. General
    2. Remote Access

    Answer -  After a great deal of investigation we found that Secomea offers the best tools for secure remote access to our customers' instruments Note: At the end of 2023 Singer Instruments plan to...

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  • Are there any recommendations for working with Agar Plates?

    1. General
    2. FAQ

    Answer : This document provides some hints and tips on preparing, using, and storing plates. A PDF file is available for download at the bottom of this page. This has been written by one of our Sci...

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  • Has anyone worked with Zymoseptoria?

    1. General
    2. FAQ

    Answer : A 2015 paper from our good friends at Exeter University is attached to this article. We would recommend contacting Jane Usher j.usher@exeter.ac.uk - for more details. We have had some rea...

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  • Can any of the Singer Products be placed in an anaerobic chamber?

    1. General
    2. FAQ

    Answer: The short answer to this question is Yes! However, customers who plan to put their product in an anaerobic chamber should consider the following before deciding if this will work for them. ...

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  • Do you have any tips on pouring agar as flat as possible?

    1. General
    2. FAQ

    Answer : Pour slightly more Agar than you would do normally - 400 ml from a Duran bottle should be used for every 10 plates. You can use a serological pipette for this if you really want to, with a...

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  • Is the PIXL UV1 or UV2 capable of working with the 'Sapphire' fluorophore?

    1. Applications
    2. Fluorescence

    Answer - The 'Sapphire' fluorophore has an excitation peak of 399nm and an emission peak of 511nm so there are a number of factors involved here.  UV 1 and UV 2 have peak wavelengths of 380-390nm a...

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  • IMPORTANT PLEASE READ!!!

    1. General
    2. Announcements

    Singer Instruments can NOT be held responsible for work undertaken without approval by a Singer Instruments Technician. Any work which HAS been undertaken without approval from a Singer Instruments...

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  • Do you have an online shop?

    1. General
    2. FAQ

    Answer -  We have a selection of items available for purchase from our online shop. This includes some maintenance items as well as consumables. The shop is located on our main website :  Shop at ...

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